A schematic map of the Dominican Republic showing airports and incoming aircraft.

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End-to-end support: handling, permits, local payments, crew logistics and VIP

Airline Representation & Ground Handling in the Dominican Republic

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We officially represented the airlines Aeroflot and Transaero in the Dominican Republic, providing a full range of agency and representation services.

Experience working as a GSA

We have been operating since 2007, providing travel companies and airlines with reliable ground handling and world-class service.

17+ years in market

Our own office in Punta Cana, located near the international airport (PUJ), provides operational support to passengers and partners 7 days a week.

Office in Punta Cana

Comprehensive services for airlines and passengers

Expedited permit acquisition and slot management

Permits & Slots Coordination

Operational support for crews and passengers during irregular operations

Crew & Passenger Support (IRROPS)

Full coordination of ground handling at key airports across the Dominican Republic

Ground Handling Coordination

Comprehensive airline representation in the Dominican Republic

Airline representation, station management

We work with leading providers such as Servair, Universal, Aviam, and others.

Contracting and coordination with airports and handlers.
Turnkey payment of all fees and services.
Consolidated reporting and a single invoice for the airline.
SLA and KPI control at every stage.

We handle all local processes:

Passenger check-in and baggage handling.
Ramp services (LAV/POT, GPU, Pushback).
AVSEC (aviation security) support.
Cargo handling, FBO, and VIP terminal coordination.
Main airports: PUJ, SDQ/MDSD, MDJB, MDLR, MDPP, MDCY, and others.

We ensure the seamless operation of all services:

Hotel accommodation and transfer arrangements.
Crew catering and meals.
Fast-track C&I (customs & immigration).
Comprehensive support in irregular situations.

We operate 24/7, ensuring comfort and swift solutions:

Coordination of all types of permits.
Submission of flight plans and weather briefings.
Liaison with local authorities and services nationwide.

We ensure flight accuracy and on-time performance:

Expedited permit acquisition and slot management

Permits & Slots Coordination

Operational support for crews and passengers during irregular operations

Crew & Passenger Support (IRROPS)

Full coordination of ground handling at key airports across the Dominican Republic

Ground Handling Coordination

Comprehensive airline representation in the Dominican Republic

Airline representation, station management

We work with leading providers such as Servair, Universal, Aviam, and others.

Contracting and coordination with airports and handlers.
Turnkey payment of all fees and services.
Consolidated reporting and a single invoice for the airline.
SLA and KPI control at every stage.

We handle all local processes:

Passenger check-in and baggage handling.
Ramp services (LAV/POT, GPU, Pushback).
AVSEC (aviation security) support.
Cargo handling, FBO, and VIP terminal coordination.
Main airports: PUJ, SDQ/MDSD, MDJB, MDLR, MDPP, MDCY, and others.

We ensure the seamless operation of all services:

Hotel accommodation and transfer arrangements.
Crew catering and meals.
Fast-track C&I (customs & immigration).
Comprehensive support in irregular situations.

We operate 24/7, ensuring comfort and swift solutions:

Coordination of all types of permits.
Submission of flight plans and weather briefings.
Liaison with local authorities and services nationwide.

We ensure flight accuracy and on-time performance:

Aclub’s operational coverage in the Dominican Republic

We provide flight handling and coordination at the country’s key airports. Our coverage is confirmed by the Universal Weather and Aviation network and local handlers.

Barahona

MDBH

María Montez International Airport

Samaná

MDCY

El Catey International Airport

Puerto Plata

MDPP

Gregorio Luperón International Airport

La Romana

MDLR

La Romana International Airport (Casa de Campo)

Santo Domingo

MDJB

La Isabela International Airport

Punta Caucedo

MDSD/SDQ

Las Américas International Airport

Punta Cana

PUJ

Punta Cana International Airport

Бараона

MDBH

Международный аэропорт имени Марии Монтес

Самана

MDCY

Международный аэропорт Эль-Катей

Пуэрто-Плата

MDPP

Международный аэропорт имени Грегорио Луперона

Ла-Романа

MDLR

Международный аэропорт Ла-Романа (Каса-де-Кампо)

Санто-Доминго

MDJB

Международный аэропорт Ла-Исабела

Пунта-Кауседо

MDSD/SDQ

Международный аэропорт Лас-Америкас

Пунта-Кана

PUJ

Международный аэропорт Пунта-Кана

Ground handling и FBO

В Доминиканской Республике сотрудничаем с операторами Servair и Universal Aviation, координируем их работу в соответствии с требованиями авиакомпании: VIP-лаунжи, флайт-планы, трансферы, транспорт, стойки регистрации и др. Мы организуем и контролируем работу под вашу операционную модель.

Common-Use инфраструктура аэропортов

Ориентируемся на стандарты IATA CUTE / CUPPS / CUSS и интегрируемся с платформами ARINC (vMUSE), SITA и RESA, применяемыми на стойках регистрации, гейтах и киосках самообслуживания.

PSS / DCS (Passenger & Departure Control Systems)

Amadeus Altéa (PSS/DCS), Sabre/SabreSonic, Navitaire New Skies, Hitit Crane, Radixx; SITA DCS, iPort DCS, Meridian DCS, Resiber, Shares; DCS Astra (ASTRA) — регистрация пассажиров/багажа, план полётов, мониторинг загрузки.

Мы работаем и взаимодействуем с основными PSS/DCS и Common-Use платформами, используемыми авиакомпаниями и аэропортами