Get a quote and terms
We have been operating since 2007, providing travel companies and airlines with reliable ground handling and world-class service.
17+ years in market
We officially represented the airlines Aeroflot and Transaero in the Dominican Republic, providing a full range of agency and representation services.
Experience working as a GSA
Our own office in Punta Cana, located near the international airport (PUJ), provides operational support to passengers and partners 7 days a week.
Office in Punta Cana
Comprehensive services for airlines and passengers
Expedited permit acquisition and slot management
Permits & Slots Coordination
Operational support for crews and passengers during irregular operations
Crew & Passenger Support (IRROPS)
Full coordination of ground handling at key airports across the Dominican Republic
Ground Handling Coordination
Comprehensive airline representation in the Dominican Republic
Airline representation, station management
We work with leading providers such as Servair, Universal, Aviam, and others.
- Contracting and coordination with airports and handlers.
- Turnkey payment of all fees and services.
- Consolidated reporting and a single invoice for the airline.
- SLA and KPI control at every stage.
We handle all local processes:
- Passenger check-in and baggage handling.
- Ramp services (LAV/POT, GPU, Pushback).
- AVSEC (aviation security) support.
- Cargo handling, FBO, and VIP terminal coordination.
- Main airports: PUJ, SDQ/MDSD, MDJB, MDLR, MDPP, MDCY, and others.
We ensure the seamless operation of all services:
- Hotel accommodation and transfer arrangements.
- Crew catering and meals.
- Fast-track C&I (customs & immigration).
- Comprehensive support in irregular situations.
We operate 24/7, ensuring comfort and swift solutions:
- Coordination of all types of permits.
- Submission of flight plans and weather briefings.
- Liaison with local authorities and services nationwide.
We ensure flight accuracy and on-time performance:
Expedited permit acquisition and slot management
Permits & Slots Coordination
Operational support for crews and passengers during irregular operations
Crew & Passenger Support (IRROPS)
Full coordination of ground handling at key airports across the Dominican Republic
Ground Handling Coordination
Comprehensive airline representation in the Dominican Republic
Airline representation, station management
We work with leading providers such as Servair, Universal, Aviam, and others.
- Contracting and coordination with airports and handlers.
- Turnkey payment of all fees and services.
- Consolidated reporting and a single invoice for the airline.
- SLA and KPI control at every stage.
We handle all local processes:
- Passenger check-in and baggage handling.
- Ramp services (LAV/POT, GPU, Pushback).
- AVSEC (aviation security) support.
- Cargo handling, FBO, and VIP terminal coordination.
- Main airports: PUJ, SDQ/MDSD, MDJB, MDLR, MDPP, MDCY, and others.
We ensure the seamless operation of all services:
- Hotel accommodation and transfer arrangements.
- Crew catering and meals.
- Fast-track C&I (customs & immigration).
- Comprehensive support in irregular situations.
We operate 24/7, ensuring comfort and swift solutions:
- Coordination of all types of permits.
- Submission of flight plans and weather briefings.
- Liaison with local authorities and services nationwide.
We ensure flight accuracy and on-time performance:
Aclub’s operational coverage in the Dominican Republic
We provide flight handling and coordination at the country’s key airports. Our coverage is confirmed by the Universal Weather and Aviation network and local handlers.
Barahona
MDBH
María Montez International Airport
Samaná
MDCY
El Catey International Airport
Puerto Plata
MDPP
Gregorio Luperón International Airport
La Romana
MDLR
La Romana International Airport (Casa De Campo International Airport)
Santo Domingo
MDJB
La Isabela International Airport
Punta Caucedo
MDSD/SDQ
Las Américas International Airport
Punta Cana
PUJ
Punta Cana International Airport
Barahona
MDBH
María Montez International Airport
Samaná
MDCY
El Catey International Airport
Puerto Plata
MDPP
Gregorio Luperón International Airport
La Romana
MDLR
La Romana International Airport (Casa De Campo International Airport)
Santo Domingo
MDJB
La Isabela International Airport
Punta Caucedo
MDSD/SDQ
Las Américas International Airport
Punta Cana
PUJ
Punta Cana International Airport
Ground handling & FBO
In the Dominican Republic, we work with Servair and Universal Aviation, coordinating their operations in line with the airline’s requirements: VIP lounges, flight plans, transfers, transportation, check-in counters, and more. We organize and oversee all processes according to your operational model.
Common-Use airport infrastructure
We follow IATA CUTE / CUPPS / CUSS standards and integrate with ARINC (vMUSE), SITA, and RESA platforms used at check-in counters, gates, and self-service kiosks.
PSS / DCS (Passenger & Departure Control Systems)
Amadeus Altéa (PSS/DCS), Sabre/SabreSonic, Navitaire New Skies, Hitit Crane, Radixx; SITA DCS, iPort DCS, Meridian DCS, Resiber, Shares; DCS Astra (ASTRA) — passenger/baggage check-in, flight planning, load monitoring.
We work with and interface across the main PSS/DCS and Common-Use platforms used by airlines and airports
Integration with aviation systems
Ground handling & FBO
In the Dominican Republic, we work with Servair and Universal Aviation, coordinating their operations in line with the airline’s requirements: VIP lounges, flight plans, transfers, transportation, check-in counters, and more. We organize and oversee all processes according to your operational model.
Common-Use airport infrastructure
We follow IATA CUTE / CUPPS / CUSS standards and integrate with ARINC (vMUSE), SITA, and RESA platforms used at check-in counters, gates, and self-service kiosks.
PSS / DCS (Passenger & Departure Control Systems)
Amadeus Altéa (PSS/DCS), Sabre/SabreSonic, Navitaire New Skies, Hitit Crane, Radixx; SITA DCS, iPort DCS, Meridian DCS, Resiber, Shares; DCS Astra (ASTRA) — passenger/baggage check-in, flight planning, load monitoring.
We work with and interface across the main PSS/DCS and Common-Use platforms used by airlines and airports
Integration with aviation systems
How our cooperation begins
We assign a 24/7 station coordinator & initiate the checklists
We propose the handling setup, SLA/KPIs, & payment terms
We receive your routing, schedule, & operational requirements
Answers to Frequently Asked Questions
Yes. We coordinate both scheduled and charter operations, including full FBO/VIP services through our partner Universal Aviation. We provide end-to-end support — from ground handling to crew and passenger assistance.
Yes. All local charges are processed through our representation billing — you receive a single consolidated invoice with transparent reporting across all airports and operations.
We secure the required resources and reserve crew hotel block rooms in advance to ensure uninterrupted flight support even during peak demand periods.
Learn more about our services
Fill out the form and we will contact you within 24 hours
© Aclub.Vacations 2025
CONTACTS
Address
Plaza «Costa Bavaro», 23000, Punta Cana, Republica Dominicana
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